• We strive to make each order exactly as it was ordered and/or pictured, however from time to time it may become necessary to substitute a product or to use a different color, brand or size. We will do our very best to make it as close to the original as we can and it will always be of equal or more value. If it is a major change we will always contact you before shipment, which is why it is very important to give us the most accurate contact information and also to give us the quickest way to contact you. 
• It is up to you, the customer, to let us know if your gift recipient has special needs such as no product containing peanuts, etc.
• We cannot guarantee that the recipients city or town has a location of each of the gift cards we offer so we suggest you check online for locations near them before placing them in your basket.

Thank you.

If you are unhappy with your order for any reason please let us know ASAP so that we may have a chance to rectify the problem.

Although we are sure you will be happy with your purchase as well as the recipient, there is always a chance for a problem to arise. In the rare event that a problem does arise you have 30 days from time of shipment to register a complaint, request refund or replacement, or to claim non-delivery.

Because of all the variables it is impossible to detail each problem with its possible consequence. So we handle each situation on a one by one basis. But the customers happiness along with the recipients happiness is our top priority and we will do everything we can to make that happen.

Thank you.